Jim Riley

Michelle Riley is the Office Manager for Jim Riley State Farm Insurance.  Michelle brings over 12 years of administrative experience in Office Management, Office Assistant and Customer Service. She is responsible for all office procedures, and uses her organizational skills to ensure smooth operations in a busy work environment.  Her job is to oversee the office operations and she is committed to making our customers and their families experience in our office a positive one.

Michelle has been a resident of Vancouver since she moved from St. Louis, MO in 2017.  While she spent some time in the Midwest, Washington is where she was born and spent most of her adult years.  She is thrilled to be back in the PNW and thoroughly enjoys working right along side her family.  Michelle loves to participate in outdoor activities and spend time with extended family whenever possible.

Alexa Riley is an account manager for Jim Riley State Farm Insurance. Alexa is fresh out of college, and beginning her career with aspirations of one day running her own agency.  During the day to day, Alexa is responsible for identifying customer needs, servicing their existing policies and growing our business through developing long-term relationships within our agency and the community.

Alexa has had the opportunity of growing up in multiple cities across the U.S. resulting in an amazing ability to connect with people.  Alexa loves to travel, hike, camp, and explore all the PNW has to offer. Whether it’s snowboarding in the winter or hiking in the summer, she loves the outdoors.

Alexa is also extremely competitive.  She began a long run playing competitive soccer as a youth.  While living in Las Vegas, at the age of 12, Alexa and her 12U Soccer team won the Nevada State Championship.  Her success on the soccer field continued well into her college years.  As a freshman, she was selected Player of the Year in her Division.  It will be fun to watch Alexa competing with her brother Taylor (one of our other Account Managers) each month as they work together to service our customers and grow our business by providing remarkable customer service. ~

Hello, I'm Kassandra. Insurance can be overwhelming but it doesn't need to be. I'm passionate about working with State Farm customer's so they can make well informed decisions on their individual policies. I moved to the PNW back in 2012 and now consider this home. In my free time I enjoy reading, gaming, and community activism. As a proud trans woman, I strive to support my community and ensure everyone's voice is heard.

My name is Austin. I recently moved here from the farmlands of Iowa. I fell in love with area while vacationing here last summer. My primary responsibilities today involve auto, home, small business, life, and health insurance. In my free time, I enjoy classical singing, weightlifting, welding, and working with my hands to create things.

Hi, my name is Jenn. After spending more than 10 years in the restaurant service industry, and the arrival of my second child last year, it was time to make a strategic change in my professional career. As a result of some serious thought and investigation, I discovered that the role of Account Manager with Jim Riley afforded me the stability and flexibility I needed. Being a mommy is a passion of mine, but so is providing great care and assistance to our State Farm customers.