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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Zea

Andrew Zea

November 25, 2024

5  out of  5
rating by Andrew Zea
"I can’t say enough good things about my experience with State Farm! The team here truly goes above and beyond to make you feel valued and cared for. They are incredibly easy to work with—always approachable, responsive, and willing to take the time to explain things clearly. What really stands out is how they treat you like family."
We responded:
"Dear Andrew, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at State Farm. Providing exceptional service and making our clients feel like family is our top priority. Your kind words truly motivate us to continue going above and beyond. If you ever need anything, don’t hesitate to reach out—we're always here to help!...Jim"
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Kelsey Leek

November 20, 2024

5  out of  5
rating by Kelsey Leek
"Sets the standard for customer service! Very knowledgeable, thorough, and clearly understands the needs of the client. Would highly recommend to anyone and can guarantee that expectations will be exceeded by Jim and team."
We responded:
"Hi Kelsey, Thank you so much for your fantastic review! I'm thrilled to hear that you had such a positive experience with my team and me. I take great pride in providing top-notch customer service and am always delighted that our efforts to understand and meet our clients' needs have made a difference for you. Your recommendation means a lot, and I look forward to continuing to exceed expectations in the future. Thanks again for your kind words and it was a true pleasure meeting and getting to know you this week!...Jim"
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Tom Ballsmith

November 14, 2024

5  out of  5
rating by Tom Ballsmith
"Austin Noll is a fine Gentlemen he will answer all your questions and give you great insights to protect you! If you're wanting an insurance review, I would give Austin 100 Stars! Tom Ballsmith"
We responded:
"Thank you so much for your kind words, Tom! We're thrilled to hear that Austin provided you with exceptional service and valuable insights. Your satisfaction means the world to us! If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!...Jim"
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Leeandra Jarmon

November 8, 2024

5  out of  5
rating by Leeandra Jarmon
"So knowledgeable about ways we can make our insurance work for us. This was the first time we have ever sat down with an agent to have a talk like this and it was so helpful. He guided us through ways we can get more from auto insurance, ways we can do more with our money, and more. I highly recommend Jim Riley Stare Farm, he is awesome and had an amazing staff."
We responded:
"Dear Leeandra, Thank you for your glowing review! I’m so glad to hear that your experience with my team was both informative and beneficial for you. It's our mission to help our clients get the most out of their insurance and financial options, and I’m thrilled that you found our guidance helpful. We appreciate your recommendation and look forward to continuing to assist you in the future. If you have any more questions or need further assistance, don’t hesitate to reach out!...Jim"
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Destiny Smith

November 7, 2024

5  out of  5
rating by Destiny Smith
"Jim Riley and his staff are very knowledgeable and informative. I’m extremely pleased with the services they provide and their outstanding customer service."
We responded:
"Dear Destiny, Thank you for your wonderful review! I'm happy to hear that you had a great experience with my team. Providing knowledgeable and informative service is our top priority, and it's rewarding to know that you were pleased with our customer service. If you need anything else or have any questions in the future, please feel free to reach out. We look forward to serving you again!...Jim "
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AJ Paquin

November 6, 2024

5  out of  5
rating by AJ Paquin
"Fast. Helpful. Informative. Austin was a pleasure to work with!"
We responded:
"Dear AJ, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience, and that Austin was able to assist you effectively. Your kind words motivate us to continue providing excellent service. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to working with you again!...Jim"
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Suhail Kanna

October 30, 2024

5  out of  5
rating by Suhail Kanna
"Austin did awesome job working with us to get us the best rate for car and renter insurance. It was super easy and fast process switching from our old insurance to Start Farm thanks to Austin."
We responded:
"Hi Suhail, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Austin was able to assist you in finding the best rates for your car and renter insurance. It's great to know that the switching process was easy and fast for you. Your satisfaction is our top priority, and we appreciate your trust in Start Farm. If you have any more questions or need further assistance, feel free to reach out anytime!...Jim"
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Alana Armstrong

October 28, 2024

5  out of  5
rating by Alana Armstrong
"Kassandra at State Farm has always been kind, helpful, and patient with all kinds of requests and updates. There whole office has always made it a pleasure to work with them and offer the best deals with our insurance needs."
We responded:
"Hi Alana, Thank you for your fantastic 5-star review! We're so glad to hear that Kassandra and our team have consistently provided you with kind, helpful, and patient service. It's our mission to make your experience enjoyable while meeting your insurance needs with the best deals possible. We truly appreciate your trust in us and look forward to continuing to assist you in the future! If you ever need anything, just let us know!...Jim"
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Katarina Markwalder

October 2, 2024

5  out of  5
rating by Katarina Markwalder
"Austin helped me get set up with State Farm after I got screwed over by my last insurance company. He was knowledgeable, patient, personable and answered all of my questions. He was a true delight to work with!"
We responded:
"Dear Katarina, Thank you so much for taking the time to share your wonderful experience with Austin! I'm glad he was able to assist you in getting set up with State Farm after your previous insurance company mishap. Austin's knowledge and patience are truly valuable qualities that allowed him to address all of your questions. It's great to hear that his personable nature made your experience delightful. I'll make sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to reach out!...Jim"
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Katie Lee

September 28, 2024

5  out of  5
rating by Katie Lee
"Austin was super helpful and got me a quote quickly. His response time was great and he was very friendly and pleasant to work with."
We responded:
"Dear Katie, Thank you for sharing your positive experience with Austin! I'm glad to hear that he was able to assist you promptly and provide a quote quickly. It's great that his response time met your expectations. Austin's friendly and pleasant demeanor must have made your interaction even more enjoyable. I'll make sure to pass along your kind words to him. If you need any further assistance, feel free to reach out….Jim"
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Joe Levesque

September 6, 2024

5  out of  5
rating by Joe Levesque
"Austin saved me 40% on my auto/renters insurance! Word👈"
We responded:
"Dear Joe, Thank you for sharing your positive experience with Austin! We're thrilled to hear that he was able to help you save 40% on your auto and renters insurance. We appreciate your feedback and are glad that we could assist you. If you have any more questions or need further assistance, feel free to let us know...Jim"
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Mia Panelli

August 26, 2024

5  out of  5
rating by Mia Panelli
"I recently got auto insurance through State Farm and Austin helped me find the perfect fit for my needs. He was so friendly, informative and he was able to help me get a great discount. Definitely one of the most down to earth insurance agents I’ve spoken with and I would 100% recommend him!! Thanks Austin :)"
We responded:
"Dear Mia, Thank you for sharing your wonderful experience with Austin! We're delighted to hear that he provided excellent customer service and helped you find the perfect auto insurance fit for your needs. It's great to know that Austin was not only friendly and informative but also able to secure a great discount for you. We truly appreciate your recommendation and will make sure to pass on your kind words to Austin. If you ever need any further assistance, please don't hesitate to reach out. Thanks again for choosing our services!...Jim"
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Sean McNiff

August 21, 2024

5  out of  5
rating by Sean McNiff
"After some sticker shock with my Safeco homeowner's renewal and general disgust with my auto coverage with Progressive (terrible company), I gave Jim's agency a call and to my surprise, I was able to save a bunch of money by moving my home and Auto to State Farm. In addition to the savings, I got the sense that these folks really cared about making sure my needs were met. Glad to have made the move!"
We responded:
"Dear Sean, Thank you so much for taking the time to share your experience in working with my agency. My team and I understand the reality of skyrocketing insurance premiums in today's market (State Farm included). If nothing else, we truly care more about providing our clients with the coverage they need, vs just selling a policy. I'm glad you made the move as well. Let's talk soon....Jim"
Profile photo of David Crocker

David Crocker

August 6, 2024

5  out of  5
rating by David Crocker
"State Farm gave me much better rates and coverage. Jennifer R was friendly and very informative it was a real pleasure dealing with her."
We responded:
"Dear David: Thank you for giving Jennifer and State Farm such a complimentary review! We're glad that State Farm was able to provide better rates with more coverage while at the same time, Jennifer was friendly and informative. We'll pass along your kind words to her. Thank you for choosing State Farm…Jim "
Profile photo of Brian Fitz

Brian Fitz

August 5, 2024

5  out of  5
rating by Brian Fitz
"Thank you to Austin for patiently walking through my auto insurance options and helping me select a better policy for less than my previous insurer. 5 Stars all the way!"
We responded:
"Dear Brian, Thank you for your positive review! We're glad Austin helped you find a better, more affordable auto insurance policy. We appreciate your feedback and will pass it along to him. Thank you for choosing State Farm!...Jim"
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msjrwms

August 5, 2024

5  out of  5
rating by msjrwms
"State Farm agent Austin Noll was awesome to work with. Very knowledgeable and thorough answering all my questions and providing information that made choosing State Farm Insurance for our home and autos the right choice for my family. Thank you Austin!!"
We responded:
"Thank you for taking the time to share your positive experience with Austin! We're glad to hear that he was knowledgeable, thorough, and provided all the information you needed to make the right choice for your family's home and auto insurance. We'll make sure to pass along your kind words to Austin. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing State Farm…Jim"
Profile photo of Sara Fromm

Sara Fromm

August 2, 2024

5  out of  5
rating by Sara Fromm
"Jennifer was very friendly and answered all my questions and was able to get a lower rate for me. Great customer service."
We responded:
"Dear Sara, Thank you for sharing your wonderful experience! We're thrilled to hear that Jennifer provided you with friendly and knowledgeable service, answering all your questions and even securing a lower rate for you. Providing great customer service is our top priority, and we're glad that Jennifer was able to meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your 5-star review and look forward to serving you in the future...Jim"
Profile photo of Kevin Son

Kevin Son

July 31, 2024

5  out of  5
rating by Kevin Son
"Thank you Jennifer for all your help on finding the right policy!"
We responded:
"Dear Kevin, Thank you for your kind words and for choosing our services! We greatly appreciate your feedback and are delighted to hear that Jennifer was able to help you find the perfect policy. We pride ourselves on providing excellent customer service and ensuring that our clients are well taken care of. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you again for your support!...Jim "
Profile photo of Katie

Katie

July 31, 2024

5  out of  5
rating by Katie
"Jennifer was so helpful and nice. It was really easy to switch and I got a great rate!"
We responded:
"Dear Katie, I'm thrilled to know that you had a good experience while working with Jennifer. Thank you so much for sharing how easy it was to make the switch to State Farm Insurance. Have a wonderful summer and welcome to State Farm...Jim"
Profile photo of Bianca Rodriguez

Bianca Rodriguez

July 19, 2024

5  out of  5
rating by Bianca Rodriguez
"Jennifer was very helpful and amazing, on top of everything! Thank you Jennifer for helping me out! (:"
We responded:
"Dear Bianca, Thank you for your 5-star review! We're thrilled to hear that Jennifer provided amazing and helpful service. We'll pass on your appreciation to Jennifer. If you need assistance in the future, don't hesitate to reach out. We're here to help!...Jim"
Profile photo of Salome Prater

Salome Prater

July 16, 2024

5  out of  5
rating by Salome Prater
"My husband and I worked with Austin N. over here at State Farm and he absolutely saved us with our insurance bundle!! He was amazing to work with and saved us so much money with me switching from GEICO to State Farm. 10/10 recommend switching to State Farm 🤗"
We responded:
"Dear Salome, I'm so happy to know that Austin was a joy to work with and that your switch to State Farm Insurance is a big savings for you. Thank you for taking the time to share your experience in working with Austin. I look forward to meeting you sometime soon...Jim "
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laura holguin

July 10, 2024

5  out of  5
rating by laura holguin
"Austin did a wonderful job helping us get our home, auto, and umbrella insurance rates down. He helped us save hundreds of dollars yearly from our previous insurance! He was great and did it all so fast and super easy on our part. I highly recommend working with this team!"
We responded:
"Dear Laura, Thank you for your glowing review! We're thrilled to hear that Austin was able to assist you in reducing your home, auto, and umbrella insurance rates, resulting in significant savings for you. We appreciate your kind words about Austin's efficiency and how he made the process super easy for you. We'll be sure to pass on your recommendation to the entire team. If there's anything else we can assist you with in the future, please don't hesitate to reach out...Jim"
Profile photo of Jennifer Clay

Jennifer Clay

July 4, 2024

5  out of  5
rating by Jennifer Clay
"When our insurance rates with the company we had been with for years increased our rates substantially (with no changes to our credit or driving record), I started looking. Austin reached out and I cannot say enough good things about him. He set us up with policies that were HALF of what we were paying, with better coverage limits. But more than that, his patience with our busy schedules and how accommodating he has been is almost unheard of these days. There was zero pressure to buy, just options presented in an extremely friendly manner. I am super grateful we transferred our home and auto policies over to State Farm. 10/10 would definitely recommend. :)"
We responded:
"Dear Jennifer, I'm so happy to know that State Farm was able to provide your family a substantial savings with your insurance needs. We've been working within this stressful high insurance premium environment this past year, and I know firsthand how challenging this can be for everyone. Thank you for your kind words about Austin. Building a policy that provides customized coverage does take some extra time, however, the decision to buy shouldn't be a stressful one. I look forward to meeting you sometime soon. Have a wonderful summer...Jim"
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Irving Rettig

July 2, 2024

5  out of  5
rating by Irving Rettig
"Austin was friendly, approachable, and helpful in saving me over $1600 in bundled car and rental insurance, absolutely killer deal"
We responded:
"Dear Irving, Thank you for leaving this fantastic five-star review! We're thrilled to hear that Austin provided you with excellent service. His knowledge, courtesy, patience, and helpfulness are qualities we value in our team members. I'm so pleased that State Farm was able to help you save such a significant amount of money. We greatly appreciate your business and I look forward to serving you as your insurance agent for many years to come. Thank you....Jim "
Profile photo of Michael Sanford

Michael Sanford

July 2, 2024

5  out of  5
rating by Michael Sanford
"I was treated as an adult, and given all the information I requested. The premium I was quoted doubled my coverage, and saves me $500 per year over my last coverage. No mistake, Austin Noll is the right person to call."
We responded:
"Thank you for the five-star review Michael! We're glad you felt treated as an adult and received all the information you needed when working with Austin. I'm so happy to know that our quoted premium doubled your coverage and saved you $500 per year compared to your previous coverage. We appreciate your recommendation!...Jim"