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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Trisha Townsend

September 1, 2023

5  out of  5 rating by Trisha Townsend
"The team at Jim Riley’s office has been a fantastic breath of fresh air to work with. Specifically, Austin Noll, has been great while providing my husband and I with beyond stellar customer service and has always been very professional and helpful to us. People like Austin are the reason that we prefer to give our business to State Farm. If you are looking for insurance coverage, he’s your guy!"

Edwin De Guzman

August 23, 2023

5  out of  5 rating by Edwin De Guzman
"Very friendly people. Very helpful."

Luann Hoover

August 18, 2023

5  out of  5 rating by Luann Hoover
"Jim and Michelle Riley are the best agents! Knowledgeable, trust worthy, super responsive and just a pleasure to do business with. They make you feel like a friend! Everyone in their agency is extremely helpful as well. I highly recommend Jim Riley State Farm!"

Vadim Kizokian

August 17, 2023

5  out of  5 rating by Vadim Kizokian
"Great customer service!!!"

Marika Wilkerson

August 16, 2023

5  out of  5 rating by Marika Wilkerson
"Austin answered all of our questions thoroughly, he was responsive and a pleasure to work with. I have already recommended this agency to friends and family."

Theresa McFarlane

June 20, 2023

5  out of  5 rating by Theresa McFarlane
"Austin was absolutely wonderful! After Geico majorly screwed up our vehicle and homeowners' policies and Progressive would not cover Jaguar and Maserati, we called State Farm. Austin was so professional and was so proactive about finding coverage and solutions for us. Thank you Austin! We should have gone with State Farm when we moved here."

Nicholas Gawne

June 14, 2023

5  out of  5 rating by Nicholas Gawne
"The agents at Jim Rileys branch of State Farm are knowledgeable and are out to get you the best deal possible. They work hard to make sure that you get the coverage you need at an affordable rate. They have a great ethic when it comes to dealing with customers. I would highly recommend anyone looking for insurance to give them a call. Not only is it a quick process bit every step of the way they are giving you the information for you to really make an informed decision. They are a great group of people."

Morgan Miano

May 25, 2023

5  out of  5 rating by Morgan Miano
"Great service from Kass! She helped me save money by switching to State Farm and explained everything super well!!!"

Shane Stewart

March 24, 2023

5  out of  5 rating by Shane Stewart
"Kassandra was very helpful in getting me the insurance coverage I needed, and even saved me some money. Statefarm has a great app but I love having a real agent I can call if I have questions. **Update: It's been 6 months and still extremely satisfied with State Farm and this office. Kassandra is always helpful in answering any questions that come up quickly and professionally."


March 10, 2023

5  out of  5 rating by Kammy
"This group is highly responsive, barely had to wait to get the help we need. I've had to call them back multiple times for corrections over the past couple of days and they were patient every time."

Channah Polis

February 21, 2023

5  out of  5 rating by Channah Polis
"You know those websites that allow you to search for auto insurance rates? You fill it out and then all of a sudden you receive 100s of calls from insurance agencies? I did that and I received a text from a wonderful woman by the name of Michelle Riley who worked with Statefarm. I liked how she texted and didn’t call. It’s just way more convenient for me. I gave her some info and she got back to me within minutes with a quote. I looked it over and saw that it was more than we currently paid for my vehicle, so I texted her back and said I wouldn’t switch because I was paying less. She got back to me and said it was for both our vehicles!! I was flabbergasted! Both?? Needless to say, we switched that day! Michelle is wonderful! She’s prompt and personable. We recently purchased a motorhome and added that to our policy and it literally took minutes. We are extremely pleased with Jim and Michelle Riley."

Honey Is Natural

February 14, 2023

5  out of  5 rating by Honey Is Natural
"Michelle with StateFarm is Amazing!!!! Very personable. Helped me through the entire process and then some. Felt like family. We Definitely recommend."

Elaine M Rodriguez

February 7, 2023

5  out of  5 rating by Elaine M Rodriguez
"I had the most amazing experience when I spoke with Kassandra regarding auto insurance. She was professional, kind, knowledgeable and most of all patient. I do recommend her and this State Farm branch to any person looking for a change."

KoKo Wright

January 27, 2023

5  out of  5 rating by KoKo Wright
"Very nice, very helpful, very thorough"

Vickie Armstrong

January 6, 2023

5  out of  5 rating by Vickie Armstrong
"Jim Riley StateFarm is by far the best insurance place I have Ben with. They are very friendly and if you have a problem on your end, they are so willing to help you get the issue resolved. And one of the best things, they're local. I'm so very glad I chose them for home and auto insurance. Vickie Armstrong"

Victoria Frey

December 22, 2022

5  out of  5 rating by Victoria Frey
"So great, and personal. Jim always follows up with me after a claim, making sure I’m okay. Answers any and all questions promptly and knowledgeable. The best!!!"

Heidi Morrison

November 13, 2022

5  out of  5 rating by Heidi Morrison
"Jim Riley and his State Farm team are the absolute best! They were both professional and supportive through a recent traumatic accident. Jim personally walked me through the claims process and when it was time to buy my new car he and his team rallied and got me exactly what I needed to seal the deal. Exemplary service!! 5 star worthy!"

jon tudor

September 23, 2022

5  out of  5 rating by jon tudor
"Shifted my renter's and auto insurance from Geico to State Farm last year. I'm very much enjoying the personalized service, (in addition to the substantial cost savings) with Jim Riley. Highly recommend!"

Casey G

July 20, 2022

5  out of  5 rating by Casey G
"Great agency of folks who actually take time and care about their clients. They are always looking out for my family."

caroline ayiro

July 15, 2022

5  out of  5 rating by caroline ayiro
"My experience with Jim Riley has been amazing. The customer service is awesome. I am so grateful to have found a an agent who clearly cares and loves what he does. Always willing to help in terms of giving the best advise possible. I highly recommend this agency to anyone looking for insurance policies. Good job Jim"

Christy Fyffe

May 6, 2022

5  out of  5 rating by Christy Fyffe
"I have never had an insurance company like this one I recommend this insurance to everybody Michelle has always been there every time I've need anything this is the best service I've ever had with an insurance compan insurance company would never switch insurances"

Christina Hansen

April 5, 2022

5  out of  5 rating by Christina Hansen
"I've been with Progressive for over a decade until Alexa from State Farm called me up with a quote I couldn't resist. Not only did she make it smooth and simple to switch over, but also managed to cut my bill in half with more coverage from what I had before. I highly suggest anyone out there to give them a call to do the same. Thank you Alexa and family, you're top notch!"


March 25, 2022

5  out of  5 rating by redtheshank
"I have had a great experience here so far. Kevin Osborn was very knowledgeable and gave me real life examples on how to better my policy for me, also keeping it in my budget. If Kevin Osborn is an indication for how the rest of the agents are. I know i will have someone helping me and looking out for me. I look forward to continuing business with you all here."

Barbara Criter

February 25, 2022

5  out of  5 rating by Barbara Criter
"I am so happy I've switched over to State Farm from Allstate, and very happy with this office. These insurance agents are so knowledgeable and helpful they truly care. Highly recommend them."

Kasia Mae

February 25, 2022

5  out of  5 rating by Kasia Mae
"Alexa Was great! She helped me so much and was very kind. I am so happy with my new policy!!"